01
Deposit limit
Caps how much money can be added to the account over a given period. Once the cap is reached, no further deposit goes through until the period resets.
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A limit is a decision made calmly, applied later, when deciding calmly is harder. Deposit, wagering and session-time caps belong to the account as a whole, not to a single game.
01 // What a limit is
They answer different things: how much money goes in, how much of it is staked, and how long a session runs.
01
Caps how much money can be added to the account over a given period. Once the cap is reached, no further deposit goes through until the period resets.
02
Caps how much can be staked over a given period, regardless of how the money got into the account. It applies across draw games and instants alike.
03
Caps how long a single session can run. It matters most with instant games, where a session can pass much faster than it feels.
02 // Setting one
Setting a limit takes less time than reading this page, and it does not require contacting anyone.
Limits sit in the account itself, alongside your details, not in a separate support process.
Deposit, wagering or session time, and the period the cap applies to. The available periods are shown in the account.
A lower limit applies immediately. An increase does not: it takes effect only after a delay, which is what stops a limit from being raised in the middle of a session.
A limit that no longer matches how you play is worth revisiting. Lowering it is always immediate.
Why increases wait
A limit you can raise instantly is not a limit. The delay applied to an increase is set out in the specific online gaming conditions of use and shown in your account before you confirm the change — this page does not quote a duration it cannot confirm.
03 // Compare
It is the least restrictive of the three, and the only one designed for people who intend to keep playing.
You carry on playing, within a ceiling you set yourself. Nothing is blocked as long as you stay under the cap, and the account works normally.
If the problem is not the amount but the fact of playing at all, a cap is the wrong instrument. A break pauses access; self-exclusion blocks it for a fixed period and stops promotional communications.
Gambling: Help and Referral — Free and confidential, anywhere in Québec. 1 800 461-0140
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